Company Overview

    Company: PharmaTech Pharmaceuticals, Inc.
    Location: Princeton, New Jersey, USA
    Industry: Pharmaceuticals

Problem Background

• Date: June 2021
  
• Problem Description: PharmaTech is a pharmaceutical company located in Princeton, New Jersey, focusing on the research and development and production of new drugs. Since the research and development of new drugs involves complex chemical reaction processes, PharmaTech requires efficient, stable and safe reactor equipment. However, the existing equipment cannot meet the research and development needs, and is not only inefficient, but also has safety hazards.

• Identifying the Problem: Lisa, R&D Manager at PharmaTech, realized the limitations of the existing reactor equipment. She found that the temperature and pressure control during the reaction process was imprecise, resulting in unstable experimental results, and the equipment cleaning and maintenance were cumbersome, which affected the experimental progress.
• Preliminary research: Lisa began to look for a better solution within the industry. At an industry conference, she heard about the high-efficiency reactor equipment provided by OLLITAL Technology Co., Ltd. and decided to learn more about it.

First Contact

• Initial Communication: In April 2021, Lisa contacted us through the OLLITAL website and held a video conference, in which Lisa described PharmaTech's needs and current challenges in detail. We introduced Lisa to our reactor equipment and its advantages, including precise temperature and pressure control, convenient cleaning and maintenance.
• Site visit: In order to better understand PharmaTech's specific needs, we invited Lisa and her team to visit our factory in Shanghai, China.

On-site evaluation and customized solutions

• Field visit: In mid-April 2021, Lisa led PharmaTech's technical team to visit our factory. During the visit, we demonstrated different models of reactor equipment and explained their respective functions and advantages in detail. Lisa and her team showed great interest in our equipment.
• Customized solution: According to PharmaTech's specific needs, we designed a customized reactor equipment solution for it, including:

1. High-efficiency reactor equipment: Reactors with precise temperature and pressure control, suitable for complex chemical reaction processes.
2. Installation and commissioning services: Our team of engineers is responsible for the installation and commissioning of the equipment to ensure the smooth operation of the equipment.
3. Operation training: Provide detailed equipment operation and maintenance training for PharmaTech's technicians.
4. Continuous technical support: Provide long-term technical support and maintenance services to ensure the efficient and stable operation of the equipment.
   

Customer Experience and Decision

• Demonstration and Communication: During the factory visit, Lisa and her team witnessed the operation of the reactor equipment, especially its high-precision temperature and pressure control system. Through communication with our technical experts, Lisa further understood the technical details and application scenarios of the equipment.
• Contract Signing: After detailed discussion and evaluation, PharmaTech decided to sign a cooperation agreement with our company. In early May 2021, the contract was officially signed, and we began to provide PharmaTech with a full set of reactor equipment and arranged engineers to go to its factory for installation and commissioning.

Project implementation

• Equipment arrival and installation: After the equipment arrived at the PharmaTech factory, our engineering team quickly went to PharmaTech to install and debug the equipment. Within a few days, the equipment was successfully installed, passed various performance tests, and was officially put into use.
• Training and commissioning: Under our guidance, PharmaTech's technicians received detailed equipment operation training. After several operation drills, the operators mastered the use of the equipment and began to use the reactor equipment for R&D experiments.

Project Results

• Improved R&D efficiency: By introducing high-efficiency reactor equipment, PharmaTech's R&D efficiency has been significantly improved, and the experimental results are more stable and reliable.
• Enhanced safety: The precise temperature and pressure control system greatly improves the safety of the reaction process and reduces experimental risks.
• Convenient maintenance: The convenient cleaning and maintenance functions of the equipment reduce downtime and improve equipment utilization.
• Customer satisfaction: Lisa is highly satisfied with OLLITAL's equipment and services, and plans to further cooperate in the future to continue to optimize the R&D process.

Conclusion

Through cooperation with OLLITAL, PharmaTech successfully upgraded its reactor equipment and improved R&D efficiency and safety. This cooperation demonstrates our company's professional level and technical strength in the field of reactor equipment. We will continue to be committed to providing efficient and reliable equipment solutions to customers in various industries to help their business development.